Information & FAQ’s

  • We are strictly trade only and recommend entering your correct business details as your application is unlikely to be successful otherwise.

  • By signing up, you automatically agree to receive marketing emails. Email enquiries@nmarketing.co.uk to opt out or close account.

  • Our minimum order value for UK customers is £250 ex. VAT.

  • To qualify for free UK delivery, we require a minimum order value of £750 ex. VAT.

  • Customers will be contacted in advance to confirm a delivery date. If delivery is attempted but not achieved for any reason, a re-delivery charge will apply.

  • Timed deliveries are available at an additional cost of £30 ex. VAT, even on orders that qualify for free delivery, as this is an optional add-on. A tail lift, where required, will incur an additional £5 ex. VAT charge, regardless of order value.

  • All new accounts are created on a pro-forma basis and must be paid up-front.

  • Lead time is 3-6 working days. Full pallet/layer orders are quicker to pick and pack than smaller orders.