Information & FAQ's

We're strictly trade only. Enter your correct business details when you apply — applications without valid business details are unlikely to be approved.

Opening an account is free. Complete the new account form, we'll review and activate it, and email you once you're live. New to wholesale? Read how to open a wholesale trade account.

Signing up opts you in. Email enquiries@nmarketing.co.uk to opt out or to close your account.

£250 + VAT for UK customers — one of the lowest minimums in UK wholesale.

Trade prices show once your account is approved and you're logged in. Pricing is for trade customers only, so it isn't displayed publicly. For an overview first, request the catalogue spreadsheet.

Bank transfer — BACS or Faster Payments. We don't take card or PayPal.

No. All new accounts are pro-forma and must be paid up front before dispatch.

There's no self-serve credit application. Once you've built a consistent trading relationship, we check your credit eligibility through our credit agency and let you know if terms are offered.

UK-wide on our own fleet. Free on orders over £750 + VAT; below that a £75 delivery charge applies. Full detail on the delivery information page.

1–4 working days depending on the order. Full pallet and layer orders are quicker to pick and pack than smaller mixed orders. We'll contact you in advance to confirm a delivery date.

Timed delivery is £30 + VAT, available as an add-on even on orders that qualify for free delivery. A tail lift, where required, is £5 + VAT regardless of order value.

If delivery is attempted but not achieved, a re-delivery charge applies.

Yes. Call the trade desk on 01282 788 685 or email enquiries@nmarketing.co.uk and we'll talk you through what's available.

Repackaging, custom labelling and export-ready packing, all under our own roof. See the services page for detail.

Private-label and custom-label runs start at 2,000 units, with a 1–4 working-day lead time depending on quantity.

Yes. We supply UK-based exporters and ship for customers into the Middle East & Gulf, West Africa, and Europe & Ireland, with export-ready stock and packing prepared in-house. See our guides for the Middle East & Gulf and Africa.

Our invoices show the buyer's company details, which is what Amazon looks for when verifying a supplier. We can also provide Declarations of Conformity (DoC) and Safety Data Sheets (SDS) on request. We already supply many online sellers on this basis.

Report it within 24 hours of delivery on 01282 788 685 or enquiries@nmarketing.co.uk and we'll put it right. Keep the packaging and affected stock until it's resolved. We don't offer sale-or-return.