Delivery Information
How an order runs
- Order inOnline or through the trade desk, Mon–Sat 9am–5pm.
- Payment receivedCheckout raises a pro-forma. We pick once payment has cleared.
- Picked and checkedPulled and checked on our own floor, usually within one to four working days.
- On our own fleetOur own liveried vans, not a third-party pallet network.
- At your doorFree UK delivery on orders over £750 + VAT.
What delivery costs
All figures exclude VAT.
- Under £250
- Below our minimum order
- £250 – £749.99
- Flat £75 + VAT
- £750 and over
- Free UK delivery
Free delivery applies to mainland UK on our own fleet.
Northern Marketing ships wholesale delivery orders UK-wide on our own fleet, direct from our 40,000 sq ft warehouse in Nelson, Lancashire. No third-party courier deciding when your stock turns up, no drip-fed part-deliveries — just pallets and cases loaded, checked and driven out by our own team. Whether you run a convenience store, a discount shop, a market stall or an online storefront, we get the household goods and toiletries you ordered to your door when we said we would.
The minimum order is £250 + VAT, and delivery is free on orders over £750 + VAT. Below that threshold, delivery is a flat £75 + VAT. The table further down sets out exactly where the free line sits.
Where we deliver
We deliver across mainland UK. Wherever possible we send your order by parcel; where it's better suited to a pallet, we'll let you know and check whether you'd prefer parcel or pallet before it ships. Because we run our own fleet, we can be flexible on drop details and site access that a national pallet network simply won't touch. If you've a question about delivery to your postcode, call the trade desk on 01282 788 685.
Delivery thresholds
| Order value (ex VAT) | Delivery |
|---|---|
| Under £250 | Below our minimum order — not accepted |
| £250 – £749.99 | Delivered for a flat £75 + VAT |
| £750 and over | Free UK delivery on our own fleet |
Order processing and delivery times
Once your order is in, we pick and check it and process it within one to four working days, then dispatch it on a next-day delivery service. Our warehouse team is on the floor Monday to Saturday, 9am–5pm, so orders placed over the weekend are picked up first thing. Need stock for a specific date — a promotion, a market day, a seasonal push? Tell us when you order and we'll do our best to work to it.
Why our own fleet matters
Most wholesalers hand your order to a pallet network the moment it leaves the building. From there it's out of their hands — and out of yours. We took the opposite view back in 2009: if we're going to back retailers from pallet one, we need to own the last mile too. That's why we run our own vehicles out of Nelson, and why our drivers understand the trade, not just the postcode on the label.
In practice that means fewer damaged cases, fewer missed drops, and a real person to call when plans change. It also means we can carry mixed pallets of fast-moving lines — air fresheners, cleaning, toiletries, candles — without the handling limits a courier imposes. When you're stocking a shop floor, that kind of reliability is worth more than a headline carriage rate you can't count on.
Delivery FAQs
What's the minimum order?
£250 + VAT — one of the lowest minimums in UK wholesale, so you can test lines by the case before committing to volume.
When is delivery free?
On every order over £750 + VAT, delivered on our own fleet anywhere on the UK mainland.
How long does delivery take?
We cover mainland UK. Orders are processed within one to four working days, then sent on a next-day delivery service.
Can I collect my order instead?
Yes — you're welcome to collect from our warehouse at Unit A8 Scholefield Mill, Brunswick Street, Nelson, Lancashire BB9 0HU, open Monday to Saturday, 9am–5pm.
How do I place a trade order?
Open a trade account for full pricing and access to the online catalogue, then order online or over the phone.
Ready to order?
Open a trade account in minutes, browse the full range, or read our FAQs for account, payment and returns detail. Got a question about a delivery to your area? Contact the trade desk or call 01282 788 685, Monday to Saturday.
